How do I set up a receipt printer?

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    Tom Anderson-Monterosso

    I got as far as the 5th major bullet point of the these instructions. When I enter the IP address into the Safari browser on the iPad, this message pops up: "Cannot Open Page: Safari could not open the page because the server stopped responding." Do you have advice about what to do next?

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    Oak Support

    Hi Tom,

    Are you trying to hook up the Star Micronics TSP650? That's the only printer we support at the moment.

    Thanks

    Dan 

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    Tom Anderson-Monterosso

    Yes, that is the model of printer I am using. It worked for a time but has not worked recently. The red error light flashes continually, and the Print icon in the POS is greyed out.

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